Terms and Conditions

 

Paraa confirm a reservation, OWNER must receive a percentage of the costtotal stay, which the property is 50%. The payment of this amountcan be made by credit card or bank transfer. AnOnce payment is received, the booking is confirmed by THEOWNER. If payment of the booking is made by transferbank or through the online booking systemPAYMENT OF THE REST OF THE BILLAt the time of check in, you must pay the remaining amount of the totalstay including applicable local taxes and also thesecurity deposit in cashTHE OWNER ask for a security deposit on arrival of ourguests, which can range from 100 euros to 600 euros, depending on thehousing. This amount will be refunded upon departure of the guest, if allhousing conditions are in perfect condition. On arrival, ELOWNER display the inventory is delivered with housing, and dayOWNER review output again for proper housingThe security deposit will not be refunded in whole or in part if founddamage caused by the client in the home or its equipment. ThereofSo OWNER charged 50 euros customer should find thehousing unreasonable conditions on departure of the host (Dirtyall kitchen utensils, furniture rearranged site, etc ...).For reservations for months or temporary are included in the price of stayconsumption of all supplies.MODIFICATION OF RESERVATIONOur guests are allowed to change the dates of your stay or thewhere you will stay home if they notify the OWNER in a period in excess45 days before arrival, without paying any penalty orfine. In case of force majeure or unforeseen circumstances, THE OWNERreserves the right to offer to another client with similar housingcharacteristics, depending on the availability at the time.CANCELLATION OF BOOKINGIf for any reason where unexpected circumstances or force includedgreater customer must cancel your stay, subject to the followingFor cancellations that are reported in the period in excess of 45 days prior to thecustomer arrival 50 Euros administration fee will be charged andwill return the remaining amount of the reservation paid at the time the customer.For cancellations made within less than 45 days before the dateCheck the amount of the reserve will not be returned. Although he OWNERoffers the possibility to use the amount of money in a future reservation,provided that the cancellation is notified with more than 40 days laterarrival of the guest. In this case should be reported to ELOWNER immediately by email to reservas@casaromantica.net orAlso the number +34670353353For bookings have been paid in full will handleIf notified 45 days prior to arrival will be refunded 50% of the totalFrom 45 to 21 days before date of arrival will be refunded 30%Less than 21 days before arrival or no show thehousing any monetary amount will not be refunded.All amounts to be repaid will be held by the samepayment method used by the client, ie through the same cardcredit or bank transfer.To avoid all these cases, OWNER recommended you hire aIn the case of force majeure (theft, flood, fire, alien incidentsetc) THE OWNER reserves the right to change the housing reservedby the host by another of similar or higher category.IDENTITY AND NUMBER OF CUSTOMERSIt is not allowed to exceed the agreed number of people on the reservation, noprior notice to the OWNER for a permitante evaluation of the proposal by the owner. In case ofreach an agreement, the price may be subject to change.The number of guests staying in the homes, can not exceed thecapacity of each housing, except for children under two years. Inevent of default, OWNER reserves the right to requestabandonment of the house immediately and the host has no right torequest any compensation or reimbursement by THEAll guests must provide your name, phone number and email to booking.All our guests will be greeted by our staff in thehousing. The check-in are made from 15:00 h. For one hourupon arrival, please contact us as soon as possible, and would listen to OWNERtry to solve you the incident as quickly, making it possible forplan a check in early.The check-out are between 7:30 AM and 10:30 AM. If you should need to makea late check out to a later or earlier time, please contact us as soon as possible, and ELOWNER trying to solve you will hear the incident in mostbrevity, making it possible to plan a check-out to the desired timeIn the case of having hired late check out, departure time can pactarlaTo check in made after 23:00 a fee of 30 Euros will be charged.For earlier at 6:00 pm check out is also charged aEQUIPMENT / SUPPLIES / CLEANING:THE OWNER includes all utilities (water, electricity and gas) in the price ofthe reserve Similarly all our customers have to September 1Full Linen sink suitable for the number of guestsstaying in the house.It is included in the price of the house cleaning before arrivalThe final cleaning of the house must be made by the customer, beinga value between 50 Euros and 90 Euros. If you want to hire housekeepingplease contact us and OWNER listen to him to fulfill his wish.Spain's law states that all bookings are subject to 10% (VAT)and 0.5 € x person per day, for tourist tax. these taxes will be reflected in theTotal bill for the reservation. To make any kind of query about notTHE OWNER is not responsible for incident, problem orconsequences of the use that customers make housing duringstay where damages, injuries, losses due to theft, fire, activity includecriminal, among others. In the event of a failure of others to misusethe client can give to a housing and make it impossible to stay in it,THE OWNER is responsible to fix it as soon as possible afternotification from the customer. If it is not possible for some reason fixproblem OWNER seek a similar housing.All guests and guests may have, explicitly state thatthe housing used at your own risk and releases OWNER ofany compensation.THE OWNER shall not be liable for loss of any object ormembership by the customer.Guests are responsible for all damages and alterations in therented house or furniture, to the extent that the signs are exceededIt is your responsibility to pay for lost keys and cover the costAdditional to change lock.GUEST PERFORMANCENo pets are allowed without permission of the owner.The specific rules of each building should be respected, maintaining a silenceadequate at night and putting garbage in special containersAny breach of the terms and conditions OWNER gives theentitle the company to demand the immediate abandonment of housing by theCustomer no right to request any financial compensation orreturn by the owner.At the time of booking the apartment with you agree OWNERunconditionally our terms and conditions.